Playbook to delivering customer success in Fortune 500 companies
Tj Randall is an automation technologist and a leader who has been an application developer at Philips, ran a Sales Engineering team and is now the VP of Customer Success at XebiaLabs.
XebiaLabs, a Leader in the Gartner Magic Quadrant for Application Release Automation, is trusted by Global 2000 clients such as AIG, Bank of America, Toyota, Allianz and NASA to meet the increasing demand for accelerated and more reliable software releases.
Tj will speak about his experiences, mistakes and wins while setting up Customer Success at XebiaLabs and dealing with Fortune 500 customers.