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Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
WEBINAR

Playbook: Delivering Customer Success to Fortune 500 Companies

11:00 PACIFIC TIME
23-AUG-2018

Playbook to delivering customer success in Fortune 500 companies

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What is this webinar about?

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Tj Randall is an automation technologist and a leader who has been an application developer at Philips, ran a Sales Engineering team and is now the VP of Customer Success at XebiaLabs.

XebiaLabs, a Leader in the Gartner Magic Quadrant for Application Release Automation, is trusted by Global 2000 clients such as AIG, Bank of America, Toyota, Allianz and NASA to meet the increasing demand for accelerated and more reliable software releases.

Tj will speak about his experiences, mistakes and wins while setting up Customer Success at XebiaLabs and dealing with Fortune 500 customers.

Agenda of webinar

  • How is working with Fortune 500 different than dealing with a Series A/B/C startup?
  • Working with multiple stakeholders across an enterprise
  • Delivering and reinforcing value to stakeholders
  • How Xebia Labs delivers success to its Fortune 500 customers

Who are the speakers?

Puneet Kataria
Founder & CEO
Puneet Kataria is the Founder & CEO of CustomerSuccessBox and recognized by LinkedIn as a Global Top Voice. In his previous avatar, he was VP at a B2B SaaS company, Kayako, where he inherited more than ten thousand live accounts and was tasked to plug the leaky bucket. Five years later, that translated into an obsession to fix the leak for every B2B SaaS and he started CustomerSuccessBox. In over 16 years of professional experience, he has also held leadership positions at ThoughtWorks, IBM and Telelogic
Tj Randall
VP of Customer Success
Tj Randall is an automation technologist and a leader who has been an application developer at Philips, ran a Sales Engineering team and is now the VP of Customer Success at XebiaLabs.
Watch on demand
Thank you! Your submission has been received!
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