Aaron Thompson is a General Partner at SuccessHACKER, the leading provider of Customer Success Enablement and Education. He is a connector and educator in the Customer Success domain with over 20 years experience helping enterprises power their growth from the customer asset. Aaron is the father of Henry, his 9 year old son, and Simba, his 5 year old dog. He enjoys the outdoors including skiing, kayaking and golf.
- Understand the similarities between external and internal customer success
- Start viewing employee engagement, expansion and advocacy like we do external customers
- Identify a framework to visualize the impact on recruiting and employee satisfaction