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Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
Why a CRM is not sufficient for your Customer Success function?
WEBINAR

Deepdive: Impact of Internal Customer Success

10:00:00 PACIFIC TIME
22-AUG-2019

Understand the similarities between external and internal customer success

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What is this webinar about?

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Aaron Thompson is a General Partner at SuccessHACKER, the leading provider of Customer Success Enablement and Education. He is a connector and educator in the Customer Success domain with over 20 years experience helping enterprises power their growth from the customer asset. Aaron is the father of Henry, his 9 year old son, and Simba, his 5 year old dog. He enjoys the outdoors including skiing, kayaking and golf.

Agenda of webinar

  • Understand the similarities between external and internal customer success
  • Start viewing employee engagement, expansion and advocacy like we do external customers
  • Identify a framework to visualize the impact on recruiting and employee satisfaction

Who are the speakers?

Aaron Thompson
General Partner
Aaron Thompson is a General Partner at SuccessHACKER, the leading provider of Customer Success Enablement and Education. He is a connector and educator in the Customer Success domain with over 20 years experience helping enterprises power their growth from the customer asset.
Puneet Kataria
Founder & CEO
Puneet Kataria is the Founder & CEO of CustomerSuccessBox and recognized by LinkedIn as a Global Top Voice. In his previous avatar, he was VP at a B2B SaaS company, Kayako, where he inherited more than ten thousand live accounts and was tasked to plug the leaky bucket. Five years later, that translated into an obsession to fix the leak for every B2B SaaS and he started CustomerSuccessBox. In over 16 years of professional experience, he has also held leadership positions at ThoughtWorks, IBM and Telelogic
Watch on demand
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