What should be the new timelines for customer success goals in Economic Crisis
James Scott is a seasoned executive with a track record of serving high-growth B2B SaaS companies. As VP Customer Success at ShootProof, James focuses on delivering extraordinary customer experiences, underpinned by world-class customer success, onboarding and support organizations. James has been recognized as a Top 100 Customer Success Strategist and also authored the first-ever Customer Success coaching program to gain international accreditation.