Looking for a better Totango alternative?
Move beyond age old analytics tools built for expensive field success operations.
More Success at Lower cost per customer with Inside Success.
CustomerSuccessBox vs Totango
CustomerSuccessBox |
Totango |
Pricing |
Starts at $999/month | ? |
Success Manager Seats |
Unlimited | ? |
Built for Inside CSMs |
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360 View |
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Integrations |
See all Integrations | Limited |
Write E-mail |
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Make phone calls |
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Task Management |
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Smart Workflows |
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Health Score |
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Segmentation |
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Campaigns |
How CustomerSuccessBox makes life easier for a Customer Success Manager?
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Modern teams run hybrid customer success operations.
80% inside | 20% outside. Manage hundreds of accounts per success manager with CustomerSuccessBox
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No more shuffling between tools.
Write emails, make phone calls, manage tasks, log activities from within the platform.
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Smarter Actionable Playbooks.
Know which workflow was successful and which needs a customer success manager’s attention.
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Sometimes you take a stand by NOT doing certain things.
We decided not to build a support ticket like open and close status, since it nurtures a ‘reactive’ support mindset. Drive proactive success with CustomerSuccessBox.
Integrations
Find the right plan for you
Grow
$999
per month
(paid annually)
For business with single SaaS
Product
Includes 1000 accounts
(additional 100 accounts @$99/month)
5 Customer Success Managers
(additional users @$99/month/user)
Standard Integrations
Single Product
Email Support
Business
$1999
per month
(paid annually)
For business with multiple SaaS
products
Includes 5,000 accounts
(additional 100 accounts @$49/month)
10 Customer Success Managers
(additional users @$79/month/user)
Standard Integration with two way sync
Single Product
Live Chat Support
Enterprise
Contact Us
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For large multi products
Enterprises
Includes 50,000+ accounts
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Unlimited Success Managers
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Custom Integrations
Multi Product
Phone Support
Testimonials
Thiago Nascimento
Director of Customer Success
Sergey Sundukovskiy
CTO/CPO, Co-founder
Before CustomerSuccessBox, we had little awareness of which customer needed our help and who was happy. With CustomerSuccessBox’s custom account health and smart playbooks, we are no longer on the defensive. It helps our success managers take proactive actions to retain customers and reduce churn.
Enrique Novomisky
Co-founder, WoowUp
