The Customer Success Leader’s 30 60 90 Day Plan

Want to increase your MRR retention to 130%? This e-book is for you. Know what should you do in the first 90 days
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Making the first 90 day plan

Make the first 90 day plan when you're hired as the first customer success leader in the company
Listen and Understand
Focus should be to listen and understand from stakeholders
Analyze data
Dig into data and analyze
Design a plan to execute your ideas

18 Chapters Included

Not ready to dive in yet? Look at some of the chapters that can add value and help you design your 90 day plan
0-30 days- Meet and understand from stakeholders
0-30 days - Analysis of data
30-60 days-Designing Customer Success strategy
30-60 days- Identifying the key KPIs to track
60-90 days- Team addition and Budget approval
60-90 days- Monitoring and Reporting

Did you just start as a customer success manager? Or want to excel in the current position?

What are you waiting for? Understand what it takes, analyze how to be, and execute what it asks for, to be great at it by learning from the e-book, now!
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