Product Adoption Software

• The product adoption metrics are -
• Adoption Rate - Percentage of people keep using your product after a said time period.
• Time to first Value- the earliest time by which the user achieve the earliest business outcome
• Percentage of Users for the first time- Percentage of users who achieve the early milestone within a time frame.

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• Product adoption software is focused on helping users to navigate through and adopt your product to achieve the business outcomes.

• Product adoption is the process in SaaS where customers go through and start using your product to achieve their business outcomes

1. It becomes easy to track product adoption and time to value.

2. Gather product adoption data to determine where the consumer is in their adoption process.

3. Identify growth, renewal, and upsell possibilities automatically.

4. Create a list of tasks for the CSM to encourage product uptake and get inactive users back on track based on predefined guidelines.

5. Assign CSM with notifications and tasks to verify that your customer is on track to meet the business objectives.