Track product adoption, Drive successSee Customer Success platform in action
Track product usage at all stages of customer lifecycle to drive successSee Platform in action
1. It becomes easy to track product adoption and time to value.
2. Gather product adoption data to determine where the consumer is in their adoption process.
3. Identify growth, renewal, and upsell possibilities automatically.
4. Create a list of tasks for the CSM to encourage product uptake and get inactive users back on track based on predefined guidelines.
5. Assign CSM with notifications and tasks to verify that your customer is on track to meet the business objectives.