Find the right plan for you
Join our
Startup Program
90%
off
For B2B SaaS Startups with
less than $500K ARR
less than $1M in funding
Special pricing for early stage SaaS startups that qualify for CustomerSuccessBox’s Startup Program
Apply to get up to 90% Discount
Grow
$499
per month
(paid annually)
For business with single SaaS
Product
Includes 500 accounts
(additional 100 accounts @$99/month)
Unlimited Success Managers
Includes 10,000 End Users
Multi Product upto 1
Business
$999
per month
(paid annually)
For business with multiple SaaS
products
Includes 2,000 accounts
(additional 100 accounts @$49/month)
Unlimited Success Managers
Unlimited End Users
Multi Product upto 3
Enterprise
Contact Us
–
–
For large multi products
Enterprises
Includes 5000+ accounts
–
Unlimited Success Managers
Unlimited End Users
Unlimited Multi Products
Startup includes
All Customer Communication
Account Health Monitoring
Onboarding & Workflows
Portfolio Management
Alerts & Tasks
Campaigns
Predictive Account Forecast
Revenue Forecasting
Grow includes
All Customer Communication
Account Health Monitoring
Onboarding & Workflows
Portfolio Management
Alerts & Tasks
Campaigns
Predictive Account Forecast
Revenue Forecasting
Business includes
All Customer Communication
Account Health Monitoring
Onboarding & Workflows
Portfolio Management
Alerts & Tasks
Campaigns
Predictive Account Forecast
Revenue Forecasting
Enterprise includes
All Customer Communication
Account Health Monitoring
Onboarding & Workflows
Portfolio Management
Alerts & Tasks
Campaigns
Predictive Account Forecast
Revenue Forecasting
Frequently Asked Questions
Is there an Onboarding fee?
- There may be a small one-time fee charged for Onboarding. It depends on the size and scope of the Onboarding process.
What is the standard Onboarding time?
- 4-8 weeks
What is covered under onboarding?
- Onboarding process
- Product training
- Hand holding during integration
- Workshops for setting up the right milestones and health scoring
- Playbook creation workshops
Is there an extra fee for support?
- Standard Email and Chat support is included in the pricing for the duration of the platform subscription.
- Support timings: 8:00 am – 5:00 pm EDT, 5 Days a week. Off on holidays.
- Limited phone support for any major blocking issues.
Is there any Integration Fee?
- A small fee of $29/month/Integration
- Integration via APIs – Free
- Gmail (G Suite) – Free
What about Custom Integrations, if the product I want to integrate is not listed?
- We are constantly adding new integrations. Write to us for any integrations that you’d like.
- As an alternative, API is always a great way to bring in data from a homegrown or a non-integrated platform. There is no extra charge for API based integration.
