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Find the right plan for you

Join our

Startup Program

90%

off

For B2B SaaS Startups with

less than $500K ARR

less than $1M in funding

Special pricing for early stage SaaS startups that qualify for CustomerSuccessBox’s Startup Program

Apply to get up to 90% Discount

Apply here

Grow

$499

per month

(paid annually)

For business with single SaaS

Product

Includes 500 accounts

(additional 100 accounts @$99/month)

Unlimited Success Managers

Includes 10,000 End Users

Multi Product upto 1

Request a Demo

Business

$999

per month

(paid annually)

For business with multiple SaaS

products

Includes 2,000 accounts

(additional 100 accounts @$49/month)

Unlimited Success Managers

Unlimited End Users

Multi Product upto 3

Request a Demo

Enterprise

Contact Us

For large multi products

Enterprises

Includes 5000+ accounts

Unlimited Success Managers

Unlimited End Users

Unlimited Multi Products

Startup includes


All Customer CommunicationAll Customer Communication

Account Health MonitoringAccount Health Monitoring

Onboarding & WorkflowsOnboarding & Workflows

Portfolio ManagementPortfolio Management

Alerts & TasksAlerts & Tasks

CampaignsCampaigns

Predictive Account ForecastPredictive Account Forecast

Revenue ForecastingRevenue Forecasting

Grow includes


All Customer CommunicationAll Customer Communication

Account Health MonitoringAccount Health Monitoring

Onboarding & WorkflowsOnboarding & Workflows

Portfolio ManagementPortfolio Management

Alerts & TasksAlerts & Tasks

CampaignsCampaigns

Predictive Account ForecastPredictive Account Forecast

Revenue ForecastingRevenue Forecasting

Business includes


All Customer CommunicationAll Customer Communication

Account Health MonitoringAccount Health Monitoring

Onboarding & WorkflowsOnboarding & Workflows

Portfolio ManagementPortfolio Management

Alerts & TasksAlerts & Tasks

CampaignsCampaigns

Predictive Account ForecastPredictive Account Forecast

Revenue ForecastingRevenue Forecasting

Enterprise includes


All Customer CommunicationAll Customer Communication

Account Health MonitoringAccount Health Monitoring

Onboarding & WorkflowsOnboarding & Workflows

Portfolio ManagementPortfolio Management

Alerts & TasksAlerts & Tasks

CampaignsCampaigns

Predictive Account ForecastPredictive Account Forecast

Revenue ForecastingRevenue Forecasting

Frequently Asked Questions

Is there an Onboarding fee?

  • There may be a small one-time fee charged for Onboarding. It depends on the size and scope of the Onboarding process.

What is the standard Onboarding time?

  • 4-8 weeks

What is covered under onboarding?

  • Onboarding process
  • Product training
  • Hand holding during integration
  • Workshops for setting up the right milestones and health scoring
  • Playbook creation workshops

Is there an extra fee for support?

  • Standard Email and Chat support is included in the pricing for the duration of the platform subscription.
  • Support timings: 8:00 am – 5:00 pm EDT, 5 Days a week. Off on holidays.
  • Limited phone support for any major blocking issues.

Is there any Integration Fee?

  • A small fee of $29/month/Integration
  • Integration via APIs – Free
  • Gmail (G Suite) – Free

What about Custom Integrations, if the product I want to integrate is not listed?

  • We are constantly adding new integrations. Write to us for any integrations that you’d like.
  • As an alternative, API is always a great way to bring in data from a homegrown or a non-integrated platform. There is no extra charge for API based integration.
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