Find the right plan for you

Starting from $999/month

Pick a plan that suits your needs

Every plan includes standard ongoing support to help you ensure success along your way. Transparent pricing to help you choose the best one for your team.

TECH Touch
For businesses who have high volume of customers(tens  to hundreds of thousands) typically paying under <$1000s ARPA per year.
For businesses with customers:
ARPA p.y <$100s-$1,000s
Customers 1000s-100,000s
CSM Portfolio 100s of customers
Drive self serve adoption
Automated end user intervention
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High Touch
For high ARPA businesses with hundreds to thousands of customers with each customer typically paying above $10,000s to $100,000s.
For business with customers:
ARPA p.y $10,000s-$100,000s
Customers 100s-1000s
CSM Portfolio size 1-20
White glove customer success
Highly Engaged
Remote and distributed CS teams
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ENTERPRISE 
For businesses who have multiple customer segments  and wants to deploy both high touch and tech touch strategies.
For businesses with
Multiple Customer Segments spread over wide range of ARPA
Multiple CS teams managing Enterprise, Mid-market, SMB segments
High touch + Tech touch plan feature set
Remote and distributed CS teams
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CS Intelligence
Customer Success Intelligence platform is our most advanced next gen platform. Using the power of AI, ML and Big data takes over the job of CS ops manager.
For businesses
Struggling with  CS platform rollouts
Lots of data but no insights
Who don't want CS Ops dependency
Rapidly hire new CSMs to scale CS without dropping customer experience
Want to use CS as competitive advantage
To get to 130%+ NDR in fastest time
Feature set of Enterprise + power of AI
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Frequently Asked Questions

Top rated Customer Success software

We pride ourselves for helping customers achieve success. This makes our customers happy to give us high ratings in all parameters

G2 reviews
“CustomerSuccessBox is one tool to have updated data about your accounts, easy to use and understand”
Angela E
Customer Success Manager at Pipedrive
“Amazing platform to reduce churn easily”
Sumit P
Assistant Manager-Implementation at fleetx.io
“I am able to view the high risk clients of my team, which helped us reduce the churn”
Puja K
Customer Service Team Lead at fleetx.io
“Very nice application to manage your day to day activities and relationships with your clients”
Sahik Siraj
Technical Manager at Asset Telematics Pvt ltd.
“Keeps me a step ahead”
Remi S
Account Director at SalesScreen
“Designed from the grounds up for the needs of Customer Success and not just an upgraded CRM”
Antony L
Customer Success and Training Manager at PractiTest
“Information and Management in the same tool”
Luiza M
Customer Success Manager at Pipedrive
“CustomerSuccessBox is one tool to have updated data about your accounts, easy to use and understand”
Angela E
Customer Success Manager at Pipedrive
“Amazing platform to reduce churn easily”
Sumit P
Assistant Manager-Implementation at fleetx.io
“I am able to view the high risk clients of my team, which helped us reduce the churn”
Puja K
Customer Service Team Lead at fleetx.io
“Very nice application to manage your day to day activities and relationships with your clients”
Sahik Siraj
Technical Manager at Asset Telematics Pvt ltd.
“Keeps me a step ahead”
Remi S
Account Director at SalesScreen
“Designed from the grounds up for the needs of Customer Success and not just an upgraded CRM”
Antony L
Customer Success and Training Manager at PractiTest
“Information and Management in the same tool”
Luiza M
Customer Success Manager at Pipedrive
Recognized as the "Best Customer Success platform".

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