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Looking for a better Planhat alternative?

Move beyond analytics tools built for expensive field success operations.

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CustomerSuccessBox vs Planhat



Starts at $499/month ?
Success Manager Seats
Unlimited Unlimited
Built for Inside CSMs
360 View
See all Integrations Limited
Write E-mail
Make phone calls
Task Management
Smart Workflows
Health Score

How CustomerSuccessBox makes life easier for a Customer Success Manager?

  • Modern teams run hybrid customer success operations

    Modern teams run hybrid customer success operations. 80% inside | 20% outside. Manage hundreds of accounts per success manager with CustomerSuccessBox

  • No more shuffling between tools

    Write emails, make phone calls, manage tasks, log activities from within the platform.

Customer Onboarding Process
  • Smarter Actionable Playbooks

    Know which workflow was successful and which needs a customer success manager’s attention.


Find the right plan for you

Starting from $499/month


For businesses who want to start with the customer success initiative with a small success team

Standard Integrations

Single Product

Email Support


For businesses with mature customer success practices and a large success team

Standard integrations with custom rules

Single Product

Live Chat Support


For businesses who want to extend with the customer success initiative across a range of products and teams

Standard integrations with custom rules and two way sync

Multi Product

Phone Support


Thiago Nascimento

Director of Customer Success

Sergey Sundukovskiy

CTO/CPO, Co-founder

Before CustomerSuccessBox, we had little awareness of which customer needed our help and who was happy. With CustomerSuccessBox’s custom account health and smart playbooks, we are no longer on the defensive. It helps our success managers take proactive actions to retain customers and reduce churn.

Enrique Novomisky

Co-founder, WoowUp


Do not just believe what we write. See CustomerSuccessBox live in action. We’ll try our best to impress you. ?

You can also discuss your queries on our live chat.

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