Looking for a better Planhat alternative?

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Move beyond analytics tools built for expensive field success operations

CustomerSuccessBox is built for managing $5K-$100K/year SaaS products built to solve complex problems which require strategic human intervention and handholding to keep product adoption on track.

Quick Onboarding
CustomerSuccessBox tracks product adoption milestones that reduces Onboarding time by 50%
Easy implementation
CustomerSuccessBox takes weeks to deploy. Lower your cost of Success per Account by improving operational efficiency.
Product adoption cycle
CustomerSuccessBox does not require any external partners to deploy and has elevated their level by tracking Product Adoption (Milestones) and Outcomes

Modern teams run hybrid customer success operations

  • Modern teams run hybrid customer success operations. 80% inside | 20% outside. Manage hundreds of accounts per success manager with CustomerSuccessBox.
  • Know which workflow was successful and which needs a customer success manager’s attention.
Antony Lipman
Head of Customer Success
Practitest , Israel
CustomerSuccessBox has really helped us to focus on things we needed to focus on. It has helped us to be more proactive and work on customers who are risky and as a result we had a much better 2020 than what we had expected under the circumstances.
CustomerSuccessBox has really helped us to focus on things we needed to focus on. It has helped us to be more proactive and work on customers who are risky and as a result we had a much better 2020 than what we had expected under the circumstances.
- Antony Lipman
Head of Customer Success

No more shuffling between tools

  • Write emails, make phone calls, manage tasks, log activities from within the platform.
We pride ourselves for being #1 customer success software

The Outcome driven customer success platform

See CustomerSuccessBox in action

CustomerSuccessBox Vs Planhat

CustomerSuccessBox is a self-managed and self-administered customer success platform built specifically for B2B SaaS

Feature Comparison
Built for Inside CSMs
Write E-mail
Make phone calls
Task Management
Smart Playbooks
Campaigns
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