Puneet Kataria- Founder & CEO, CustomerSuccessBox presents the first edition of the Newsletter- SuccessBound. It has all the curated information and news from the world of Customer Success
2. Decoding The QBR Myth
QBR/EBR provides the perfect opportunity to gain customer trust and to identify whether the customer is getting the promised value or Not. But most often, firms do not know what to cover in QBR. This section has interviews with CS leaders to understand how they go about it.
Every CSM would like to know how their peers or competitors perform their everyday hassles, etc. We, at CustomerSuccessBox, thought of bringing you an excerpt on CSM’s challenges, likes, and dislikes. We have Antony Lipman- CSM- Practi test talk about how his day looks like