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Looking for a better Natero alternative?

Data is only a starting point. Data is necessary, but not sufficient to improve onboarding, reduce churn and increase LTV

CustomerSuccessBox vs Natero

Comparison

CustomerSuccessBox

Natero

Pricing
Starts at $199/month ?
Success Manager Seats
Unlimited ?
Built for Inside CSMs
360 View
Integrations
See all Integrations Limited
Write E-mail
Make phone calls
Task Management
Smart Workflows
Health Score
Segmentation
Campaigns

How CustomerSuccessBox makes life easier for a Customer Success Manager?

  • Customer success is not a Data problem

    Move beyond age old analytics tools built for expensive field success operations.

  • Fully configurable Account health provides a starting point but it does not stop there

    CustomerSuccessBox is the all-in-one Actionable platform, built on top of customer 360 degree views.

Customer Onboarding Process
  • No more shuffling between tools

    Write emails, make phone calls, manage tasks, log activities from within the platform.

  • Smarter Actionable Playbooks

    Know which workflow was successful and which needs a customer success manager’s attention.

Integrations

Find the right plan for you

Startup

$199

per month

(paid annually)

*Startups with less $500k Annual

Revenue.

Includes 200 Accounts

(additional 100 accounts @$99/month)

Includes 3 Success Managers

Includes 2000 End Users

Single Product

Grow

$499

per month

(paid annually)

For business with single SaaS

Product

Includes 500 accounts

(additional 100 accounts @$99/month)

Unlimited Success Managers

Includes 10,000 End Users

Multi Product upto 1

Business

$999

per month

(paid annually)

For business with multiple SaaS

products

Includes 2,000 accounts

(additional 100 accounts @$49/month)

Unlimited Success Managers

Unlimited End Users

Multi Product upto 3

Enterprise

Contact Us

For large multi products

Enterprises

Includes 5000+ accounts

Unlimited Success Managers

Unlimited End Users

Unlimited Multi Products

Testimonials

Jayesh

Jayesh Gopalan

CEO, Classpro

CustomerSuccessBox is built for modern ‘Inside’ success managers who mostly manage their customers remotely. It gives our CSMs a 360 degree view of their accounts and allows them to take action from within the platform instead of switching between tools. On top of that, the success playbooks have helped us reduce onboarding time to about 30 days.

Enrique

Enrique Novomisky

Co-founder, WoowUp

Before CustomerSuccessBox, we had little awareness of which customer needed our help and who was happy. With CustomerSuccessBox’s custom account health and smart playbooks, we are no longer on the defensive. It helps our success managers take proactive actions to retain customers and reduce churn.

Vivek

Vivek Saini

Head of Customer Success, QDC

Within weeks of implementing CustomerSuccessBox, we were able to foresee potential account churns by monitoring Account Health Scores. Warning came in early enough for our customer success team to engage in time. In most cases we were successful in retaining the customer. With this pace we are going to reduce the churn rate by 50% by end of the year.

Convinced?

Do not just believe what we write. See CustomerSuccessBox live in action. We’ll try our best to impress you. 🤞

You can also discuss your queries on our live chat.

  • +1-650-686-1234
  • support@customersuccessbox.com

Copyright CustomerSuccessBox. All Rights Reserved

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