CustomerSuccessBox has built in actionability. Eliminate the need to switch between apps to deliver success.You can sync your Office 365 to your CustomerSuccessBox Inbox. For CSM who spent most of their time in CustomerSuccessBox but needs to switch between apps to send an email to customer, this integration allows you to do so.See Integration in action
The Customer Success tool can sync all emails linked to customers. This saves the need to switch between apps in order to find a certain data point. This is especially useful for CSMs who use the CS tool heavily for data but need to send emails to consumers via Gmail.
Communicate any fresh information or changes to your customers without switching between tabs.Get access into your customers right where you work, allowing you to monitor all of your customers' accounts and give them with success directly from Gmail.
You can write a message, send an attachment, assign a task to a team member, or call the customer directly.
You can see all of the previous conversations without having to rely on your teammate. When responding to customers, you can use ready-to-use email templates.
Office 365 is a cloud-based, subscription-based version of Microsoft's popular productivity suite Microsoft Office. Through tools like team chat, co-authoring and sharing files, online meetings, and group emails, Office 365 connects all programmes and services to one other and to the wider web, boosting teamwork, saving employees time, and helping them to work better together.
The Office 365 suite's cloud storage and mobile apps enable businesses to work from anywhere, at any time, with safe access to content, tasks,chats, and schedules from any device.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.