Driving Productivity becomes easier with Mixpanel integration

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Customer Success platform + Product Analytics integration

With Mixpanel integration, unlock countless possibilities for your customer success team, like analysing product usage data to create complex health scores or create automated playbook. You can define lifecycle stages based on the tracked events

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Driving Productivity becomes easier with Integration

Track product usage data
Capture product usage events and/or create new users and accounts
Capture Product adoption health of your customers
Capture the Product adoption health based on the product analytics from Mixpanel
Configure Alerts
Trigger alerts when the key feature usages falls or when user is inactive or when a product milestone is achieved
Build Customer Success playbook
Segment your accounts based on events tracked and build customer success playbook

Drive product adoption effortlessly

  • Define customer lifecycle stages based on billions of  tracked events. Assign alerts and tasks to CSM to ensure your customer is on track .
  • Segment your  accounts /customers based on tracked product adoption metrics and start upsell playbook well in time to ensure success. Track Account/user level attributes right within the platform
  • Track inactive users right in the CustomerSuccessBox platform based on preconfigured rules and create a set of tasks  for the CSM to bring the user back in track
Enrique Novomisky
Co-founder
WoowUp
Before CustomerSuccessBox, we had little awareness of which customer needed our help and who was happy. With CustomerSuccessBox’s custom account health and smart playbooks, we are no longer on the defensive. It helps our success managers take proactive actions to retain customers and reduce churn.
Before CustomerSuccessBox, we had little awareness of which customer needed our help and who was happy. With CustomerSuccessBox’s custom account health and smart playbooks, we are no longer on the defensive. It helps our success managers take proactive actions to retain customers and reduce churn.
- Enrique Novomisky
Co-founder

Get a grip on Customer lifecycle data

  • Know  at what stage of the customer lifecycle the customer is through the product adoption data
  • Automatically identify growth, renewal and upsell opportunities and never miss any signals

Fuel your recurring revenue engine with Mixpanel and CustomerSuccessBox Integration

See Customer Success platform in Action

FAQs

Heading

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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