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Looking for a better Gainsight alternative?

More Success at Lower cost per customer with Inside Success operations.

CustomerSuccessBox vs Gainsight



Starts at $999/month ?
Success Manager Seats
Unlimited ?
Built for Inside CSMs
360 View
See all Integrations Limited
Write E-mail
Make phone calls
Task Management
Smart Workflows
Health Score

How CustomerSuccessBox makes life easier for a Customer Success Manager?

  • Built for INSIDE Success teams

    Modern teams run hybrid customer success operations. 80% inside | 20% outside. Manage hundreds of accounts per success manager with CustomerSuccessBox.

  • No more shuffling between tools

    Write emails, make phone calls, manage tasks, log activities from within the platform.

Customer Onboarding Process
  • Smarter Actionable Playbooks

    Know which workflow was successful and which needs a customer success manager’s attention.


Find the right plan for you



per month

(paid annually)

For business with single SaaS


Includes 1000 accounts

(additional 100 accounts @$99/month)

5 Customer Success Managers

(additional users @$99/month/user)

Standard Integrations

Single Product

Email Support



per month

(paid annually)

For business with multiple SaaS


Includes 5,000 accounts

(additional 100 accounts @$49/month)

10 Customer Success Managers

(additional users @$79/month/user)

Standard Integration with two way sync

Single Product

Live Chat Support


Contact Us

For large multi products


Includes 50,000+ accounts

Unlimited Success Managers

Custom Integrations

Multi Product

Phone Support


Thiago Nascimento

Director of Customer Success

Sergey Sundukovskiy

CTO/CPO, Co-founder

Before CustomerSuccessBox, we had little awareness of which customer needed our help and who was happy. With CustomerSuccessBox’s custom account health and smart playbooks, we are no longer on the defensive. It helps our success managers take proactive actions to retain customers and reduce churn.

Enrique Novomisky

Co-founder, WoowUp


Do not just believe what we write. See CustomerSuccessBox live in action. We’ll try our best to impress you. 🤞

You can also discuss your queries on our live chat.

  • +1-650-686-1234

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