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Looking for a better Gainsight alternative?

More Success at Lower cost per customer with Inside Success operations.


CustomerSuccessBox vs Gainsight

CustomerSuccessBox

Gainsight

Pricing
Starts at $999/month ?
Success Manager Seats
Unlimited ?
Built for Inside CSMs
360 View
Integrations
See all Integrations Limited
Write E-mail
Make phone calls
Task Management
Smart Workflows
Health Score
Segmentation
Campaigns

How CustomerSuccessBox makes life easier for a Customer Success Manager?

  • Built for INSIDE Success teams

    Modern teams run hybrid customer success operations. 80% inside | 20% outside. Manage hundreds of accounts per success manager with CustomerSuccessBox.

  • No more shuffling between tools

    Write emails, make phone calls, manage tasks, log activities from within the platform.

Customer Onboarding Process
  • Smarter Actionable Playbooks

    Know which workflow was successful and which needs a customer success manager’s attention.

Integrations

Find the right plan for you

Grow

$999

per month

(paid annually)

For business with single SaaS

Product

Includes 1000 accounts

(additional 100 accounts @$99/month)

5 Customer Success Managers

(additional users @$99/month/user)

Standard Integrations

Single Product

Email Support

Business

$1999

per month

(paid annually)

For business with multiple SaaS

products

Includes 5,000 accounts

(additional 100 accounts @$49/month)

10 Customer Success Managers

(additional users @$79/month/user)

Standard Integration with two way sync

Single Product

Live Chat Support

Enterprise

Contact Us

For large multi products

Enterprises

Includes 50,000+ accounts

Unlimited Success Managers

Custom Integrations

Multi Product

Phone Support

Testimonials

Thiago Nascimento

Director of Customer Success

Sergey Sundukovskiy

CTO/CPO, Co-founder


Before CustomerSuccessBox, we had little awareness of which customer needed our help and who was happy. With CustomerSuccessBox’s custom account health and smart playbooks, we are no longer on the defensive. It helps our success managers take proactive actions to retain customers and reduce churn.

Enrique Novomisky

Co-founder, WoowUp

Convinced?

Do not just believe what we write. See CustomerSuccessBox live in action. We’ll try our best to impress you. 🤞

You can also discuss your queries on our live chat.

  • +1-650-686-1234
  • support@customersuccessbox.com

Copyright CustomerSuccessBox. All Rights Reserved

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