Editorial Letter

Thoughts Straight from the Founder

Dear Readers,

I am so proud to bring you another issue of our monthly magazine- #SuccessBound into your inbox.

The last issue was a report on the trends in Customer Success Technology that helps you build scalable processes to grow revenue. We surveyed several global Customer Success practitioners and thought leaders to gain insights into the upcoming trends in the CS tech space. 

Before diving into the contents of this issue, let me emphasize the value that this magazine can provide you with. #SuccessBound is a collection of curated best practices and news from the world of customer success. It is the ‘secret sauce’ that you were looking to fuel your Customer Success growth. 

This issue focuses on Customer Churn. Everybody knows what a churn is but it is not just about knowing what a churn is, but also knowing how to inculcate the best practices and the right methods to reduce churn.  We bring you thoughts and opinions of industry leaders on ‘How to manage Churn’. 

In this edition, we cover

  • CS leaders’ thoughts on Customer Churn
  • Curated Readings
  • Hot Job Openings
  • Customer Success events and more

I am excited and proud to bring the fourth edition of #SuccessBound to your inbox. 

Cheers!

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