Customer Success strategies to reduce churn in 90 days
How to reduce customer churn” is the biggest pain for any B2B SaaS company. You can never fill a leaky bucket. This e-book gives you practical strategies to analyze, understand and reduce customer churn right away.
Must read for all Customer Success Managers, Head of Customer Success and SaaS founders and executives who wants to reduce churn
Data Collection
Collection and analysis of historical Churn data
Datapoints
12 datapoints that needs to be tracked
Segmentation
Segmenting customers on basis of churn
11 Chapters Included
Not ready to dive in yet? Take a look at some of chapters that will give you good value and help you manage churn effectively
Churned customer data analysis
Conducting customer interviews
Segmenting customer churn
Data points to be tracked
Classification of different types of churn
Strategies to fight churn
Did you just start as a customer success manager? Or want to excel in the current position?
What are you waiting for? Understand what it takes, analyze how to be, and execute what it asks for, to be great at it by learning from the e-book, now!
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