Customer Success Account Relationship

Relationship health score of your customers

See Customer Success platform in action

Track every touchpoint with the customer

Track signals to get the relationship health of the account

See Platform in action

Gauge your rapport with the account

  • How good is your CSM’s rapport with the Decision Maker, Product Champion, Business users by monitoring the touchpoint frequency, recency of touchpoint and touch points by channels to calculate relationship health of the account

Never miss any beat

  • Monitor mails, meetings, survey , feedback ,NPS score to gauge the account relationship
We pride ourselves for being the #1 Customer Success software


Learn more about CustomerSuccessBox Features

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AI Retention Probability
Knowing which customers are going to renew is easier
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Account Success Plan
Know the status of the business Outcome of all the accounts
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Automated Customer Emails
Share high value action steps over automated emails
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Deliver world class Customer Success at scale

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