Customer Success Account Relationship

Relationship health score of your customers

See Customer Success platform in action

Track every touchpoint with the customer

Track signals to get the relationship health of the account

See Platform in action

Gauge your rapport with the account

  • How good is your CSM’s rapport with the Decision Maker, Product Champion, Business users by monitoring the touchpoint frequency, recency of touchpoint and touch points by channels to calculate relationship health of the account

Never miss any beat

  • Monitor mails, meetings, survey , feedback ,NPS score to gauge the account relationship
We pride ourselves for being the #1 Customer Success software

FAQs

Learn more about CustomerSuccessBox Features

Automation
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Automation
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Automation
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CSM Day Plan
Track of all activities/tasks in order of importance for the day
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Upsell Signals
Get a forecast of when to upsell to which account
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Net Promoter Score (NPS)
Measure, analyze and grow your customer base with NPS
Learn more

Deliver world class Customer Success at scale

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