Business Outcome Management

Achieving business outcomes becomes easy with CustomerSuccessBox

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Deliver winning customer outcomes at scale

Deliver business outcomes at scale with the actionable customer success software — spanning onboarding, adoption, engagement, retention, and revenue growth

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Help clients achieve business outcomes

  • Create different business outcomes aligned to the business goals, the use-cases customer wants to achieve using your product or solution.
  • Give prescriptive guidance through Playbooks, CSM tasks, Alerts and touch points
  • Associate a playbook to the  business outcome. Through Playbooks, you can define the  processes that are needed to achieve a defined goal for your customer.

Track Business outcome at an Account level.

  • Check status of business outcomes. Add or edit notes  for your teams while tracking the status of business outcomes at account level.
We pride ourselves for being the #1 Customer Success software


Learn more about CustomerSuccessBox Features

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Account Risk Tracking
Auto generate risk alerts for accounts for CSM intervention
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Product Adoption Health
Track all product signals to calculate the product health
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AI Recommendation
Proactive AI powered smart recommendations to drive retention
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Deliver world class Customer Success at scale

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