The capacity to forecast that a specific customer is at a high risk of churning while there is still time to do something about it is a major new possible revenue generator for any company. We, at CustomerSuccessBox, spoke to some of the Top Customer Success Influencers to know how …
Blog Posts
The capacity to forecast that a specific customer is at a high risk of churning while there is still time to do something about it is a major new possible revenue generator for any company. We, at CustomerSuccessBox, spoke to some of the Top Customer Success Influencers to know how …
Customer Success is steadily gaining importance globally and is the first line of defense for most SaaS firms. Whether it is to boost conversions, reduce churn or drive retention, Customer Success is at the forefront always. This has translated into huge demand for customer success events around the globe. Professionals …
Every CSM would like to know how their peers or competitors perform their everyday hassles, etc. We, at CustomerSuccessBox, thought of bringing you an excerpt on CSM’s challenges, likes, and dislikes. This edition of SuccessBound features Neesarahmed Gaha. We asked him what he enjoys the most and the least in …
This section is all about the new round-up of growth opportunities in Customer Success careers from across the globe. We endeavor to keep our readers updated on the industry’s job landscape and help you find your next job. Check out the following customer success job openings, if you’re looking for …
We, at CustomerSuccessBox, bring to you some interesting and relevant content. The following is the list of curated readings that will add value to your SaaS business if implemented efficiently. How to get your Customer Success Tech Stack in Order Customer Success Tech stack is a group of well-integrated software …
The capacity to forecast that a specific customer is at a high risk of churning while there is still time to do something about it is a major new possible revenue generator for any company. We, at CustomerSuccessBox, spoke to some of the Top Customer Success Influencers to know how …
The capacity to forecast that a specific customer is at a high risk of churning while there is still time to do something about it is a major new possible revenue generator for any company. We, at CustomerSuccessBox, spoke to some of the Top Customer Success Influencers to know how …
With Subscription-based models everywhere, the need for customer success strategy in the organization is rising too! It shall continue to flourish more in the coming decade. Does this fascinate you? If so, let’s dive right into the tips and tricks to ace a Customer Success Interview. You are driving a proactive …
The customer success manager’s function is evolving and expanding, and the reason for this transition is- DATA. The best customer success managers (CSMs) or customer success data analysts — or whatever their official title is – are masters of customer data measurement and analysis. CSMs must be able to pull …