Blog Posts

What is customer success and 7 metrics to help you do it right in your business

customer success metrics

What is Customer Success? Imagine the lifecycle of a typical SaaS software customer. The chances are that he/she would transition through the following stages: Customer Onboarding: This includes registration, activation, environment configuration and the initial training required to access the software. Customer Handholding: Here the user is walked through the software modules and

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Is customer success automation right for you?

Rach SebellShavit

Director of Customer Success

Register for our Webinar on April 25, 10am PST

Upcoming Webinar

Is customer success automation right for you?

Rach SebellShavit

Director of Customer Success

Register for our Webinar on April 25, 10am PST

Upcoming Webinar