CSM certification

Customer Success Manager certifications

This is a new initiative by CustomerSuccessBox to train Customer Success managers. The CustomerSuccessBox 101 Training for CSMs will help you drive business outcomes and become a trusted advisor who continuously delivers value to their customers. You get to learn the best practices, the process to be followed and the CustomerSuccessBox features effectively. After the course, the CSM will be equipped to identify adoption barriers, validate solutions and deliver success proactively. You will be able to make sense of the data that you see, how to plan the day, and also how to manage your portfolio of accounts effectively.

P.S. – The main image has been taken from pexels.com

Swagata is Head of Marketing at CustomerSuccessBox. Advocate for great customer experience. She is an avid traveler and when she is not working always on the lookout for new places to explore.