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The Customer Success Blog for SaaS | CustomerSuccessBox

The Customer Success Blog for SaaS | CustomerSuccessBox

Category: Product Usage

May 3, 2017

Product Stickiness is a bit like going to the Gym

In Product Usage Puneet Kataria
Product Stickiness

As customer success managers we all strive to develop that ultimate product stickiness, which leads to ultimate customer loyalty and account growth. But how does that ultimate product stickiness look like? Let us take an example of the simple Point of Sale (POS) Software product. Imagine three customers, demonstrating three …

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About CustomerSuccessBox

At CustomerSuccessBox, we are on a mission to make every customer successful. At the core, we are a B2B SaaS-based customer success company and our entire team is very much aligned towards customer success. CustomerSuccessBox was built from a clear need for a solution which could deliver ‘proactive’ customer success.

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