Is customer success right for me?

Is SaaS customer success right for me?

SaaS Customer Success is a rapidly growing field and lately, there has been a huge demand for Customer Success Managers (CSMs). According to Linkedin, Customer Success Manager is the third most promising job of 2018. Though many of you have started looking out actively for  SaaS customer success roles, like

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6 Key Traits of a CSM

Key traits of a CSM

Now that you have understood why SaaS companies need a customer success manager, it’s important that the customer success manager (CSM) you hire is a rockstar. The growth of your company also depends on how effective and efficient your CSM is. Most rockstar CSMs have a few common traits that

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