Authorised Sub-Processors

SUB-PROCESSOR NAME
CONTACT DETAILS
PURPOSE OF PROCESSING
TYPE OF DATA PROCESSED
AUTHORISED BY CONTROLLER
(Signature)
Hubspot
25 First Street, Cambridge, MA 02492, USA
Marketing
Contact information such as name, email and phone number
Puneet Kataria
Klenty (Klentysoft Inc)
340 S Lemon Avenue, #2331 Walnut, CA 91789, USA
Marketing
Contact information such as name, email and phone number
Puneet Kataria
Amazon Web
Services Inc.
410 Terry Avenue North, Seattle, WA 98109-5210, USA.
Data Servers and Hosting
CustomerSuccessBox is hosted on Amazon Web Services Inc.
Puneet Kataria
Microsoft Azure
United States.
Data Servers and Hosting
CustomerSuccessBox is partially hosted on Microsoft Azure
Puneet Kataria
Reply.io
(Reply App Inc.)
Toronto, ON
Marketing
Contact information such as name, email and phone number
Puneet Kataria
Google Analytics (Google LLC)
1600 Amphitheatre Parkway Mountain View, CA 94043 USA
Marketing
IP and Location data
Puneet Kataria
Segment.io
100 California St Suite 700, San Francisco, CA 94111, United States
Analytics
Name and activity data
Puneet Kataria
FullStory
1745 Peachtree St. NW Ste G, Atlanta, GA 30309, United States
Analytics and Reporting
Activity Data Points such as pages visited/links clicked and Usage data
Puneet Kataria
Promoto Software
Pvt. Ltd.
91 Springboard, Plot no. 23, Sector 18, Maruti Industrial Area, Gurugram, Haryana-122015
Product Development, Delivery, Management & Customer Service
CustomerSuccessBox is developed & managed by Promoto Software Pvt. Ltd.
Puneet Kataria
Twilio
Sans Francisco, California, United States
Communication Services
Personal data contained in communications customers send or receive through SendGrid’s and Twilio’s services.
Puneet Kataria
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