AI Retention Probability

Step up your retention game with AI retention probability

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AI generated proactive SMART recommendations for CSM

AI analyses the behavioural patterns of previously churned and retained customers and based on that it assigns a retention probability to an individual account that shows the likelihood of retaining that particular account.

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Turn every CSM to super CSM

  • AI Retention probability and insights complement each other by providing a probability of retaining customers, and Insights to prove it. It help CSMs to answer the following question :
  • What's happening with the account? What is the likelihood of renewal?
  • Why is it happening? What is going well and what is not going well with the Account?
  • What can I do?

Retain Customers at Scale

  • The comprehensive view of your customers and smart recommendations help you scale with proven actions that deliver outcomes.
We pride ourselves for being the #1 Customer Success software


Learn more about CustomerSuccessBox Features

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AI Recommendation
Proactive AI powered smart recommendations to drive retention
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Account Success Plan
Know the status of the business Outcome of all the accounts
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Automated CSM Alerts
High value alerts for CSM for proactive intervention
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Deliver world class Customer Success at scale

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