AI Recommendation

Giving You X-Ray Vision Into Account Churn

See Customer Success platform in action

AI generated proactive SMART recommendations for CSM

AI analyses the behavioural patterns of previously churned and retained customers and based on that it assigns a retention probability to an individual account that shows the likelihood of retaining that particular account.

See Platform in action

Turn every CSM to super CSM

  • AI recommendations are of 3 kinds-Anomaly: it will highlight unusual increases and drops in different features used by your customers.
  • Product Adoption-give you account wise recommendations for which areas of products where adoption can be improved  
  • Engagement- monitor your engagement with customers to nudge you to get in touch with the right customer at the right time.

Retain Customers at Scale

  • The comprehensive view of your customers and SMART recommendations help you scale with proven actions that deliver outcomes.
We pride ourselves for being the #1 Customer Success software

FAQs

Learn more about CustomerSuccessBox Features

Automation
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Automation
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Automated CSM Alerts
High value alerts for CSM for proactive intervention
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Account Health
The holistic measure of value delivered to your customer
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CSM Day Plan
Track of all activities/tasks in order of importance for the day
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Deliver world class Customer Success at scale

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