Account Service Quality Health

Service health score for your customers

See Customer Success platform in action

Monitor Account health score

Account Health 360 tracks product adoption, financial, service and relationship health, and allows to add a custom risk score

See Platform in action

Manage account level service health

  • Track critical unresolved tickets, frequency of new conversations and satisfaction score trends to gauge the service health

Add high level risk score and human context for later use

  • You can define a custom risk score for the account, and add tags indicating common risk or confidence context curated by you or the team for quick at-a-glance view.
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Learn more about CustomerSuccessBox Features

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Product Adoption Health
Track all product signals to calculate the product health
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Customer Success Risk Alerts
AI powered risk alerts for proactive intervention
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Account Success Plan
Know the status of the business Outcome of all the accounts
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Deliver world class Customer Success at scale

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