Financial health score for your customersSee Customer Success platform in action
Account Health 360 tracks product adoption, financial, service and relationship health, and allows to add a custom risk scoreSee Platform in action
1.Which package did the buyer choose?
2. Invoices that are past due can be easily tracked.
3. If the customer has either upgraded or downgraded, purchased more licences, cancelled licences, and so on, these are all metrics that may be tracked on a regular basis.
Tracking the financial health of an account using subscription information available is important.
Monitoring financial health, along with other health parameters, helps in analyzing if the customer is at risk of churn or not.
Financial signs such as due invoice amount, revenue trend and days since last renewal helps in calculating customer health.